Warranty

Warranty Claim Form

Return Instructions and Claim Procedure

IMPORTANT LIMITED LIABILITY AND WARRANTY NOTICE – PLEASE READ:

(REVISED AND EFFECTIVE SEPTEMBER 1st, 2014)

Express Limited Warranty – What is Covered:
Effective September 1, 2014, Torin Drive India Pvt Ltd expressly warrants that the machines it sells to you will be free from defects in material and workmanship for a period of 12 months from the date of delivery. This express limited warranty is in lieu of all other warranties or conditions, express or implied (statutory or otherwise), verbal or written.

Express Limited Warranty – What is Not Covered:
This express limited warranty does not cover defects, failures, or conditions in the machines sold to you by TORIN DRIVE INDIA PVT LTD. that are due to normal wear and tear; abuse; misuse; misapplication; improper installation; improper modification/adjustment/repair; inadequate maintenance; failure to follow the machine’s use and safety instructions; or any other contributing factors unrelated to the machine’s material and workmanship.

All Implied Warranties Disclaimed to the Fullest Extent Allowed by Applicable Law:
TORIN DRIVE INDIA PVT LTD.’s express limited warranty is in lieu of all other warranties or conditions, express or implied (statutory or otherwise), verbal or written. To the fullest extent allowed by applicable law, TORIN DRIVE INDIA PVT LTD. EXPLICITLY DISCLAIMS ALL IMPLIED WARRANTIES OR CONDITIONS, including but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability.

TORIN DRIVE INDIA PVT LTD. Disclaims All Consequential Damages Relating to Its Express Limited Warranty:
With the exception of the express limited warranty described above, to the fullest extent allowed by applicable law, TORIN DRIVE INDIA PVT LTD. disclaims, and shall not be liable for direct, indirect, proximate, incidental, economic, and/or consequential damages relating in any way to the installation, use, maintenance, and operation of the machines it sells to you. Specifically, TORIN DRIVE INDIA PVT LTD. shall not be liable for property damage; loss of profits; labor costs; downtime; legal costs; or any other damages measurable in money that arise from or relate in any way to the installation, use, maintenance, and operation of the machines it sells to you. This disclaimer and exclusion of consequential damages shall apply even if the express warranty fails of its essential purpose.

TORIN DRIVE INDIA PVT LTD.’s liability shall be limited to the terms of this express limited warranty. TORIN DRIVE INDIA PVT LTD.’s Limitation of Liability also applies to any pre-sale consulting with you (including any preliminary technical data consultations or reports); any post-sale consulting with you; and any effort by TORIN DRIVE INDIA PVT LTD. to repair the machines it sells to you pursuant to this express limited warranty. With the exception of the express limited warranty described above, you assume all risks associated with the machines that TORIN DRIVE INDIA PVT LTD. sells to you. The implied warranty disclaimer and the liability disclaimer above are made to the fullest extent allowed by applicable law. In the event that some provision(s) of the above implied warranty disclaimer and/or the liability disclaimer are not permitted under applicable law, then all other provisions shall remain in full force and effect to the fullest extent permitted under applicable law.

No Other Express or Implied Warranty Applies:
The express limited warranty described above is the sole and exclusive warranty, express or implied (statutory or otherwise), for the machines that TORIN DRIVE INDIA PVT LTD. sells to you. No employee, agent, or representative of TORIN DRIVE INDIA PVT LTD. is authorized to alter, modify, expand, or reduce the terms of TORIN DRIVE INDIA PVT LTD.’s express limited warranty or to make any other warranty on behalf of TORIN DRIVE INDIA PVT LTD.

Express Limited Warranty – How to Redeem:
To obtain the benefit of TORIN DRIVE INDIA PVT LTD.’s express limited warranty, please contact Warranty Claim Department, TORIN DRIVE INDIA PVT LTD. India, 801, Vakratunda Corporate Park, Nr. Udipi Vihar Hotel, Goregaon (E), Mumbai -400063 as soon as possible after a defect in the machine’s material or workmanship has been discovered. Please note: you must contact TORIN DRIVE INDIA PVT LTD. concerning a machine covered by this express limited warranty before you attempt any repair work. Any unauthorized disassembly, repair, or reassembling performed by you will void TORIN DRIVE INDIA PVT LTD.’s responsibilities under this express limited warranty.

Express Limited Warranty – What TORIN DRIVE INDIA PVT LTD. Will Do:
Machines that are covered by this express limited warranty will be repaired or replaced, at TORIN DRIVE INDIA PVT LTD.’s option, during the warranty period. TORIN DRIVE INDIA PVT LTD. will cover the expenses relating to the repair or replacement of its machines under this express limited warranty. However, TORIN DRIVE INDIA PVT LTD. shall not be liable for direct, indirect, proximate, incidental, economic, and/or consequential damages relating in any way to efforts by TORIN DRIVE INDIA PVT LTD. to repair or replace the machines it sells to you pursuant to this express limited warranty. Specifically, TORIN DRIVE INDIA PVT LTD. shall not be liable for property damage; loss of profits; labor costs; downtime; legal costs; or any other damages measurable in money that arise from or relate in any way to TORIN DRIVE INDIA PVT LTD.’s efforts to repair or replace the machines it sells to you pursuant to this express limited warranty. If, after two (2) attempts at repair or replacement during the warranty period, the machine defect in material or workmanship persists, then you may elect to receive a refund of your original purchase price for the machine.